Let's Get Going! Cosigner Portal

JELF's Cosigner Portal is only accessible after an applicant has submitted their application,listing their designated cosigner. The cosigner will then receive a confirmation email and should follow the steps accordingly.

All loan recipients must have at least one valid cosigner, who must also submit JELF's cosigner form and submit relevant documentation.

What constitutes a cosigner?

A cosigner is typically a parent, legal guardian or relative.

Cosigners must reside in the U.S

Cosigners are required to provide current taxes, W-2s, and picture ID.

Spouses are not qualified cosigners.

In some cases, a second cosigner may be required.

New JELF Cosigners

If you are a new cosigner this year, you must wait until the applicant's loan application has been completely submitted to JELF.  Once applicant has submitted, you will receive an email with instructions to register as that applicant's cosigner.

Previous / Existing Cosigners

If you are a cosigner and need to update your account or upload documents, please access the application here.

Required Application Docs

Your application is not complete until all documents are uploaded to the student or cosigner portal. The deadline to upload documents is June 15 for the full academic year and October 15 for January-August funding. Questions? Let us know.

The JELF Interview

At JELF, we place great value on getting to know the “whole story," which is why we require both student and cosigner(s) interviews each year.  Interviews are conducted by trained professionals, otherwise known as LJAs (Local JELF Administrators).  Interviewers are not directly involved in the decision-making process.

JELF interviews help reviewers learn more about the applicant, their educational and career goals and financial needs.  They also provide an opportunity for the applicant to convey any other relevant information which may not have been conveyed in the application.

After submitting an application, applicant will be emailed with contact info for the LJA (Local JELF Administrator) who will interview them. It is the applicant's responsibility to schedule this interview shortly after receiving the information. 

JELF aims to pair repeat applicants with the same LJA they have previously met with. If an applicant needs to change LJAs, just let your contact at JELF know!

JELF kindly requests a prompt reply to all communication in order to more easily schedule this interview.

Mark the calendar for your interview and plan for it to last approximately 30-40 minutes depending no applicant's situation.  You must ensure that both applicant and cosigner each have it calendarized and are available for either in-person or video conference.

If you are unable to make the scheduled time, please reschedule with your interviewer as soon as possible in advance of the meeting. Each LJA has multiple interviews so if you are late or forget about your interview, it causes scheduling difficulties for everyone. 

Information gathered during the interview is an important part of the JELF application.  While the topics discussed are personal in nature (ranging from why the applicant chose their school and what finances are available for the student for college), the interview itself is meant to be a comfortable conversation.

In order to gain a full picture of each applicant, the same information is collected from each applicant. This information will later be relayed to loan reviewers through an anonymous summary sheet that is presented to loan reviewers.

Confidentiality is strictly enforced with all JELF staff and interviewers.  While interviewers are provided with some of the information from the application, they do not have access to any of the documentation provided by the applicant or cosigner.

Your LJA can also assist with other issues that you may need help addressing, such as questions about JELF and the loan process, applicant's college decision or general financial aid concerns.

If an LJA does not have the answer to a question, they will work to help you figure out what you are looking for, and we will be back in touch as soon as possible.

We also welcome your questions through the JELF Contact Form at anytime.

JELF Interview Questions

The following categories are a sample of topics and questions presented to both student and cosigner(s) during the interview.