Let's Get Going! Cosigner Portal

A cosigner will only receive access to the portal after the applicant has submitted their application, listing their designated cosigner along with their contact information. After this, the cosigner will receive a confirmation email and should follow the steps accordingly.

All loan recipients must have at least one valid cosigner, who must also submit JELF's cosigner form and submit relevant documentation.

What constitutes a cosigner?

A cosigner is typically a parent, legal guardian or relative.

Cosigners must reside in the U.S

Cosigners are required to provide current taxes, W-2s, and picture ID.

Spouses are not qualified cosigners.

In some cases, a second cosigner may be required.

New JELF Cosigners

If you are a new cosigner this year, you must wait until the applicant's loan application has been completely submitted to JELF.  Once applicant has submitted, you will receive an email with instructions to register as that applicant's cosigner.

Previous / Existing Cosigners

If you are a cosigner and need to update your account or upload documents, please access the application here.

Required Application Docs

Your application is not complete until all documents are uploaded to the student or cosigner portal. The deadline to upload documents is June 15 for the full academic year and October 15 for January-August funding. Questions? Let us know.

The JELF Interview

At JELF, we place great value on getting to know the “whole story," which is why we require both student and cosigner(s) interviews each year.  Interviews are conducted by trained professionals, otherwise known as LJAs (Local JELF Administrators).  Interviewers are not directly involved in the decision-making process.

JELF interviews help reviewers learn more about the applicant, their educational and career goals and financial needs.  They also provide an opportunity for the applicant to convey any other relevant information which may not have been conveyed in the application.

Scheduling the Interview: After submitting your application, you will receive an email with the contact information for your Local JELF Administrator (LJA). Please schedule your interview promptly upon receiving this information.


Repeat Applicants: We aim to pair repeat applicants with their previous LJA. If you need to switch LJAs, inform your JELF contact.


Communication: Please respond quickly to all communications to facilitate the scheduling of your interview.

Duration: The interview will last approximately 30-40 minutes, depending on the applicant's situation. Both the applicant and cosigner should ensure they are available and have the interview scheduled on their calendars, whether in-person or via video conference.


Rescheduling: If you need to reschedule, please contact your interviewer as soon as possible before the meeting. Timely adjustments help avoid scheduling conflicts for everyone.

Purpose: The interview is a key part of the JELF application process. It covers personal topics such as the choice of school and available finances but is designed to be a comfortable conversation.


Consistency: The same information is collected from each applicant to ensure fairness. This data is summarized anonymously and shared with loan reviewers.


Confidentiality: All JELF staff and interviewers adhere to strict confidentiality. Interviewers do not have access to any documentation provided by the applicant or cosigner.

Support: Your LJA can help with questions about JELF, the loan process, college decisions, and general financial aid concerns.

Additional Help: If your LJA doesn’t have an immediate answer, they will work to find it and get back to you as soon as possible.

Contact Us: You can also submit questions anytime through the JELF Contact Form.

JELF Interview Questions

The following categories are a sample of topics and questions presented to both student and cosigner(s) during the interview.